Frequently Asked Questions

There are no refunds. Since we offer a generous 30-day full-access trial, we encourage users to verify if the app meets their needs before purchasing the subscription. Once a payment is made, it is non-refundable.

You can refer unlimited friends. For every friend who joins using your referral code, you get 2 months of complimentary subscription added to your plan.

Note: The benefit is credited automatically only after your referred friend's trial ends and they successfully pay for a subscription.

Yes. Our calculator handles both the standard 182-day rule and the stricter 120-day rule for High Net Worth Individuals (Indian income > ₹15 Lakhs). You can toggle this setting in your profile.

As per the Indian Income Tax Act (Section 6), both the Day of Arrival and the Day of Departure are counted as days spent in India. Our system automatically includes these dates in your count to ensure 100% compliance.

Yes! While the Indian standard is April-March, you can switch your cycle to January-December (common for US/UAE/Singapore) in settings. The system will recalculate your residency status based on the selected cycle.

Absolutely. We use industry-standard encryption to store your travel data and uploaded documents. We do not sell your personal data to any third parties or advertisers.

Yes. You can generate a detailed PDF Report of your travel history, complete with day counts and proof references. This report is formatted specifically for tax filing purposes.

Yes, NRI Track is available on both the Apple App Store (iOS) and Google Play Store (Android). Your data syncs perfectly between the web dashboard and your mobile device.

FEMA (Foreign Exchange Management Act) guidelines differ slightly from Income Tax rules and primarily determine your residential status regarding bank accounts (NRE/NRO) and investments in India.

You can download the official document detailing these rules here:
Download FEMA Guidelines (PDF)

Source: This document is sourced directly from incometaxindia.gov.in.

Click on the "Login" button and select "Forgot Password". Enter your registered email address, and we will send you a secure link to reset your password.

We accept all major Credit/Debit Cards (Visa, Mastercard, Amex), UPI (GPay, PhonePe, Paytm), and Net Banking via our secure payment gateway.

Yes. To ensure you don't lose tracking continuity, your subscription will be automatically renewed annually. We will send you a renewal reminder email 7 days prior to the due date, giving you ample time to cancel if you wish.

No. This app is specifically engineered for Indian Tax Residency. It tracks days spent Inside India vs Outside India. It does not track specific travel between other foreign countries (e.g., travel from USA to UK).